Frequently Asked Questions
How easy is this to apply? I am a novice when it comes to stenciling.
We understand your concern and assure you that our methods are simple. We will include easy step by step instructions with your stencil order. Please see our section entitled "How To" to ease your fears. If you have any questions, please don't hesitate to email us.
Price is determined by font and size. If you use our instant price form, you can find out the price before you even order. You are not obligated to purchase when using the instant pricing option. If the price is acceptable and you wish to order, simply click on the Purchase button that is provided near the bottom of the form to complete the ordering process.
The turn around time for custom lettering is 1 or 2 business days plus shipping time. If your custom stencil is more complex (ie. logos, arched/curved text or an industrial stencil) the turn around time will be longer (use our special request form).
There are two kinds of custom lettering - one time use and reusable. There are no bridges (breaks) in the letters in our one time use stencils. This produces the most professional result and is the least expensive. But, this one time use stencil cannot be used again. On the other hand, our reusable custom lettering stencils have letters that contain bridges (breaks), the results are slightly less professional but you can reuse the stencil many times. Re-usable stencils are slightly more expensive. View the difference.
Yes at the bottom or our pricing page you may select reusable. These stencils are made using a clear mylar that is 0.004 inches thick and can be used again and again. These designs are on a single overlay (or layer) letters will have small bridges (gaps) with letters containing centers (a, b, d, e, g, o, p, q).
Yes. After you enter your text, and select a font and text size, selecting the "calculate price" button will reveal a blue graphic that displays your text to scale. We will be happy to provide you with a proof by email or postal service. There is no charge for an email proof and a $10.00 charge for a printed proof.
Careful planning and positioning will alleviate most errors. However, if you find you've made a mistake, you can simply paint over the problem area. If you cannot salvage your stencil, we can re-cut the portion of your stencil containing the error. This is at no charge to you. But we do ask that you pay the shipping cost. If the entire stencil cannot be salvaged, we do offer a 50% discount on additional copies.
Yes, our machine cut up to approximately 24 inches in height, while the lower limit is 0.125 or 1/8 of an inch.
No problem. Simply let us know on the special order form and we will be happy to provide you with exact dimensions.
Absolutely! However, we recommend that you use our re-usable stencils instead of the one-time custom lettering stencils. It will be less expensive for you in the long run. Keep in mind when you use our custom lettering stencils, you do not have to fuss with the spacing between the letters. This part can be time consuming and frustrating when using an alphabet to construct the simplest of words or phrases.
No, it will not. Our custom lettering stencils contain a low tack adhesive. It is extremely gentle and will not damage the wall or other substrates.